Know what your goals are when you hire us.
Red Door Cleaning wants your Edmonton Commercial and Janitorial cleaning experience to be the best it can be!
Cleaning is an entirely broad spectrum and no two needs are alike. When thinking about your cleaning needs you can start by asking some questions. Begin with the following; “What level of cleanliness does my business need?” How often do I need help with this job; daily or weekly?
There are many workplaces that are very difficult to clean and shine; mechanics garages come to mind. These types of businesses might be focused on only the bathrooms, eating areas and the most obvious places. Possibly a bit more polish and shine in the front lobby where customers enter. Other environments and their staff, require cleaning down to the micro stage; attacking bacteria and the finest traces of dust. Doctors offices, laboratories and multi-user stations might fit in this category. Commercial cleaning companies usually do the heavy lifting that requires sound, technical expertise like deep cleaning or industrial equipment.
What are the most important things for you in terms of the cleanliness of your commercial space in Edmonton? Walk around your facility and then, make a list of the things you notice that if clean, would help you feel better about your environment. Ask your staff what they would like to see improved? Keep a list of their responses and see what the similarities are. Is there anything unique about your space and business that we might need to know? When we arrive for our walk through with you, provide this valuable information to us.
Look over our list of services that Red Door Cleaning provides. If there is anything extra that isn’t listed, let us know. We can discuss extra requirements.
If you have walk-in customers, what do they need to see and feel when they enter your space?
One of the most important items to consider is whether or not the public visits your commercial space. A lot can be said of first impressions and what do customers see when they enter your door? Do they feel good about walking through your door because of your clean lobby? Maybe they don’t go past the front counter? However, there might be a request to use the washroom; what will their experience be? In the areas where your customers interact, will there be a certain level of cleanliness that the public expects? Make sure these items are added to your list when we meet with you. There are many basic cleaning tasks that our Edmonton staff will be happy to suggest as well.
Are we the right fit for your needs?
Once you have your list and ideas compiled, then the next step is to contact us. We can discuss with you what your needs are, discuss our typical services and how we can add or even remove anything, in order to check all the boxes on your list. We might even have some suggestions on things that were missed. But, working with you is our priority. We have standard practices but we can still make things unique to suit your commercial space. Our Commercial Cleaning and Janitorial staff are experts and can create a specific plan for your business.
What are your expectations and are we able to meet them?
Now that we both have laid everything out on the table; decide if what we offer can meet the needs of your space. Everything required can be written into our work orders for your records. Our staff will be trained and ready to tackle the list we have set up for you. Each environment can offer unique attributes but, there are always the basic cleaning essentials. Still feeling unsure or maybe you forgot something? Let us know. We will work with you to create a tailored cleaning experience. We strive to meet those expectations and hopefully exceed them. Our goal is to create that sense of satisfaction each time you walk into your freshly cleaned workplace.
Based on your priorities, what can you do to enhance your cleaning services?
What do we need from you to make our job as quick and efficient as possible?
It is always beneficial to have a look around the spaces you need cleaned. Look out for any obstacles that might be in the way of the items you would like us to attend to. Are there broken fixtures or damaged items that can cause injury? Maybe there is a toilet that doesn’t flush properly or broken surfaces that could cut a hand swiping over them? Make sure surfaces are free of clutter, debris and any items that might be in the way of us doing our best work for you.
What about my staff? How can they help?
Create some rules for your staff. Such as a sign posted on the employee fridge that states when left over food will be thrown away. Give them a cover to use in the microwave for their food splatter and provide supplies to clean up the surprise messes. Provide an easy to use and find, vacuum or broom and dustpan, mop and quick clothes so that staff can clean after themselves without it being too much hassle. This will help ensure our work lasts between our visits giving you as much clean feel as possible, for as long as possible.
Do your employees all have their own work spaces such as offices, workstations or cubicles? What condition are they in? If one of your priorities is sanitizing work spaces, surfaces and areas; is it possible to do this in every work area? Or is there clutter and disorganization getting in the way? Give them tools to help clear up clutter. Ask them what they might need to help them clear the surfaces off to facilitate sanitizing them. Maybe a cork or magnet board to hang documents they need to keep in their sight? Drawer organizers or desk top organizers for stationary supplies? How about paper trays or file drawers? Shadow boards for tools or stand up containers for items too big for drawers. Encourage them to spend 5 minutes at the end of each day tidying their work space. A group effort can go a long way.
It might be helpful to remind them with a calendar reminder or email that our cleaning staff are coming at the end of the day or week. Most of all encourage your staff to take pride in a clean workplace, tidy and free of clutter. There are also many safety and health benefits from clean practices. It is a very well known fact that clean, organized workplaces have less accidents and injuries. Not to mention at the bacteria level where the seasonal colds and flus like to hang out. Making this a goal will contribute to helping your employees care about their time there and be more invested in their work overall.